Boston, MA · Senior Solutions Engineer

Clarity in
complex things.

Nine years making complex enterprise systems clear for the teams and customers who depend on them. These days, AI is part of how I do the work.

  • Solutions Engineering
  • AI, day to day
Rudy Dogum

Solutions Engineer in Boston. Nine years, several very different roles, one constant: I take complex, technical things and make them usable for the people who depend on them.

Same skill, different domains. The work is always translating between the technical and the human:

  • NowSenior Solutions Engineer, AI-augmented, writing on AI for SEs
  • 9 yrsEnterprise SaaS & blockchain integrations
  • BeforeCrypto product & community, podcast hosting
  • StartElectrical engineering on a $100M plant expansion
0+ Years Experience
0+ Podcast Episodes
0 Shows Hosted
0+ Enterprise Clients

The work, and how I do it.

Solutions engineering is what I do. AI is part of how I do it now.

[ SOLUTIONS ENGINEERING ]

Solutions Engineering

Nine years turning enterprise requirements into shipped technical solutions. This is the craft.

Enterprise integration architecture

Turning messy enterprise requirements into API, SDK, and custom integrations that hold up in production.

6+ enterprise clients across SaaS, fintech & blockchain

Technical onboarding & enablement

The scoping, POCs, and demos that move a deal from "maybe" to "shipped," made repeatable.

Onboarding playbooks built across 4 companies

Blockchain & payments integration

Crypto payment and multichain integrations, built back when the docs barely existed.

Production integrations at Utrust & Prime Trust

[ + AI ]

Working with AI

Scoping, building, explaining: AI helps with all of it. Here's where it matters most.

AI-augmented solutions work

LLMs in the loop across scoping, prototyping, and shipping, plus custom tooling that speeds up troubleshooting.

POCs for customers & internal teams

Translating AI for customers & teams

Internal AI training that helps non-technical teams grasp what these systems can and can't do, and how to use them well.

Company-wide AI training sessions

A point of view on AI for SEs

Writing on what AI changes for solutions engineers: where it earns its keep, where it's hype.

Read it in Your Weekly SE Boost →
2024–Now InvoiceCloud Fintech SaaS

Senior Solutions Engineer

Leading technical implementation and customer success for enterprise SaaS onboarding.

2023–2024 Sugarcane Web3 · Podcast

Enterprise Solutions Architect

Architected enterprise solutions for crypto education platform. Hosted Sugarcane podcast breaking down complex crypto concepts for mainstream audiences.

2022–2023 Prime Trust Fintech · Web3

Senior Solutions Engineer

Delivered technical solutions for fintech and blockchain integration projects. Collaborated cross-functionally on API implementations and SDK development.

2020–2022 AskCody SaaS

Senior Solutions Engineer

Specialized in technical implementations for workplace management SaaS solutions. Led customer onboarding and custom integration projects.

2017–2019 Utrust Web3 · Product

Senior Product & Community Manager

Managed product development and community engagement for cryptocurrency payment solutions.

2014–2017 Mitsubishi Polyester Film Hardware

Electrical Project Engineer II

Led electrical engineering projects including $100M manufacturing expansion and major infrastructure projects.

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Solutions Engineering

Solutions Architecture API & SDK Integration Node.js JavaScript Python SQL RESTful APIs HTML/CSS

AI & Applied LLMs

LLM Integration Prompt Engineering AI-Augmented Prototyping RAG Concepts AI Tooling (Claude, GPT) AI for Solutions Engineering

Blockchain & Web3

Ethereum Smart Contracts Web3 Integration Crypto Payment Systems Multichain Architecture

Professional

Cross-functional Collaboration Design Thinking Technical Communication Customer Success Podcast Hosting Content Creation
2017–2019 Clemson University

MBA in Entrepreneurship & Innovation

2009–2014 NJIT

B.S. Electrical Engineering

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