Education
2017-2019
MBA Entrepreneurship and Innovation
Clemson University
2009-2014
B.S. Electrical Engineering
New Jersey Institute of TechnologyExperience
2024-Present
Collaborate with partners and clients to identify integration needs and design custom solutions that streamline electronic bill presentment and payment processes
Lead technical consultation and provide product expertise to ensure seamless implementation of InvoiceCloud's cloud-based payment solutions
Develop and optimize integration designs, including file layouts and web service calls, to enhance invoicing and payment workflows in partner systems
Support implementation teams in successfully launching new clients, ensuring high-quality and secure integration with partner platforms
Drive continuous improvement by designing modifications and enhancements that expand functionality and improve partner market segment reach
Solutions Engineer
InvoiceCloud
2023-2024
Led technical strategy in fintech and crypto, focusing on aligning GTM initiatives with industry trends
and regulatory standards
Cultivated and nurtured successful partnerships with more than 15 industry leaders
Facilitated high-growth product integrations and cooperative marketing initiatives
Produced a podcast and published multi-media content across various social channels
Created and refined social media campaigns, hired and managed social media contractors, and grew
from zero to thousands of impressions across all platforms
Designed and maintained responsive websites, ensuring an on-brand optimal user experience
Enterprise Solutions Architect
Sugarcane
2022-2023
Developed and tailored product integrations for over 25 clients pre & post sales
Provided software quality assurance of APIs for financial service instruments
Managed customer implementation projects from technical scoping to developing integrative solutions for complex payment infrastructures
Led client development on financial regulations and ensured compliance for seamless product launch
Educated internal teams and fostered collaborative relationships about blockchain and cryptocurrency
Refined onboarding and training materials for Technical Consultants
Facilitated client success and value realization with blockchain technology by streamlining communication and coordination between departments
Ensured compliance with Information Security and GDPR policies through rigorous internal auditing
Senior Solutions Engineer
Prime Trust
2020-2022
Collaborated closely with sales and customer success teams to provide technical support during customer engagements, contributing to successful project implementations
Conducted client calls in tandem with sales team to discuss technical aspects of SaaS our products
Maintained project plan used throughout the customer success team to onboard new customers
Conducted in-depth data analysis of customer product usage, driving continuous improvement efforts
Partnered with account executives, fostering robust customer relationships through technical expertise in the Microsoft Azure environment
Created product marketing videos showcasing benefits, technical implementation, and use cases for effective client problem resolution for office environments
Senior Solutions Engineer
AskCody
2017-2019
Drove blockchain product platform success by collaborating with C-level executives and overseeing continuous improvement efforts that lead to successfully raise $21M
Leveraged data-driven approaches to balance customer needs with business objectives for future blockchain developments
Provided strategic insights on cryptocurrency and blockchain solutions to support tactical decision making
Utilize industry trending patterns and manage customer needs to support go-to-market planning and launches for new products releases by creating scripts to collect data from available APIs
Led the online moderating and administrative teams within the crypto community
Orchestrated collaboration across departments to fuel product development and innovation in blockchain and cryptocurrency applications
Effectively communicated company updates and progress through engaging digital newsletters
Senior Product & Community Manager
Utrust
2017-2019
Developed, maintained, and evaluated electrical designs for manufacturing equipment, ensuring alignment with business goals and objectives
Led a $100M manufacturing line electrical installation, adhering to LEAN and 6 sigma manufacturing best practices
Championed plant operational performance improvements, emphasizing product quality through the use of liquid solution level sensors
Enhanced machine efficiency and safety while reducing costs and improving reliability and service
Supported technicians with electrical instrumentation, programming, modification, and troubleshooting of
PLCs, drives, and motors for manufacturing lines
Electrical Project Engineer II
Mitsubishi Polyester Film